Frequently Asked Questions

dawnset is a child activity tracking app that helps parents and childcare providers collaboratively log and monitor daily activities like feeding, diaper changes, sleep, and medicine for children.

Yes, dawnset is completely free to use for both parents and daycare providers.

Go to your child's profile, tap the Access tab, and send an invitation via email. The other person will receive a link to accept the invitation and gain access to your child's activities.

Guest accounts provide temporary access for people like grandparents or babysitters. Parents can invite guests with a time-limited access period. Guests log in with a simple one-time code sent to their email—no password needed.

Guests can view non-private activities for children they've been granted access to, and they can log new activities. They cannot see activities that other users marked as private (though they can see their own). Guest access is time-limited and expires automatically.

No. When logging an activity, you can mark it as private. Private activities are completely hidden from daycare providers—they won't even know the activity exists. This lets you track things like medicine or personal notes without sharing them with the daycare.

Yes! Check out our Daycare Getting Started Guide for an overview of how to set up your daycare on dawnset. You can also generate a printable guide from within the app that is tailored to your personal daycare and can be handed out to parents to help them get set up.

To remove a child from your account, go to the child's profile, tap the Access tab, and select "Remove My Access." The child will be removed from your list. See "What happens if I remove my access to a child?" below for more information.

Removing your own access means you will no longer be able to view or log activities for that child. Other users who have access to the child will not be affected—your removal only impacts your own account. Any activities you previously created will remain visible to others who still have access. You would need a new invitation to regain access.

dawnset is designed so that no user can remove another user's access. This protects everyone—for example, it prevents one parent from cutting off a daycare's access during a disagreement, or a daycare from removing a parent's connection to their own child. Each user controls only their own access. The one exception is guest access: parents who granted temporary guest access can revoke it at any time from the child's Access tab.

Go to My Account in the app and select "Delete Account." Your request will be reviewed and processed. You can withdraw the request before it's processed if you change your mind.

Account deletion requests are typically processed within a few business days. You'll continue to have access to your account until the deletion is finalized.

Account type (parent or daycare owner) is set during registration and cannot be changed directly in the app. Upgrading from a parent account to a daycare owner account is usually possible—submit a request through our Support page and we'll help you out. Changing from daycare owner to parent is unlikely due to legal and data privacy considerations, but feel free to reach out and we'll do our best. Guest accounts can be upgraded to full accounts from within the app.

Photo sharing is not currently supported, but it is being considered for a future update.

Payment processing is not currently available in dawnset. This is a feature we may explore in the future.

Only the person who created an activity can delete it. If someone else logged the activity, you won't see a delete option. This protects shared records from accidental deletion. The one exception is activities created by guest accounts—parents can delete those.

Incident reports can only be created by daycare owners. This ensures that formal incident documentation comes from the childcare provider responsible for the child at the time.

We really appreciate your interest in supporting dawnset! Right now we don't have a way to accept financial contributions, but we plan to add this in the future. In the meantime, spreading the word to other parents and caregivers is the best way to help.

You can reach us through our Support page. We'll get back to you as soon as possible.

For business inquiries, partnerships, or promotional opportunities, please use our Business Inquiries page.